* {
        margin: 0;
        padding: 0;
        box-sizing: border-box;
    }

    html {
        scroll-behavior: smooth;
    }

    body {
        background: var(--paper-alt);
        color: var(--ink);
        line-height: 1.65;
        font-family: 'Inter', 'Segoe UI', system-ui, -apple-system, sans-serif;
        -webkit-font-smoothing: antialiased;
    }

    main h1,
    main h2,
    main h3,
    main h4 {
        font-family: 'Sora', 'Segoe UI', system-ui, sans-serif;
    }

    a {
        color: var(--dtel-vermelho);
    }

    ::selection {
        background: #F1BBBB;
    }

    :focus-visible {
        outline: 3px solid var(--ouro);
        outline-offset: 2px;
        border-radius: 4px;
    }

    /* ================= HEADER — identidade institucional CBMMS/DTel ================= */
    .guide-banner {
        position: relative;
        background:
            radial-gradient(1100px 320px at 15% -40%, rgba(255, 255, 255, .10), transparent 60%),
            linear-gradient(135deg, var(--dtel-vermelho-deep), var(--dtel-vermelho));
        color: white;
        padding: 2.4rem 5% 2.2rem;
        overflow: hidden;
    }

    .guide-banner::after {
        content: '';
        position: absolute;
        left: 0;
        right: 0;
        bottom: 0;
        height: 5px;
        background: var(--ouro);
    }

    .guide-banner-container {
        max-width: 1200px;
        margin: 0 auto;
        position: relative;
        z-index: 1;
    }

    .header-flex {
        display: flex;
        align-items: center;
        gap: 1.2rem;
    }



    .header-title h1 {
        font-size: 1.7rem;
        font-weight: 700;
        letter-spacing: .2px;
    }

    .header-title p {
        color: rgba(255, 255, 255, .85);
        font-weight: 600;
        font-size: .95rem;
        margin-top: .35rem;
        letter-spacing: .2px;
    }

    .doc-chip {
        display: inline-flex;
        align-items: center;
        gap: .4rem;
        margin-top: .9rem;
        padding: .35rem .85rem;
        background: rgba(255, 255, 255, .14);
        border: 1px solid rgba(255, 255, 255, .24);
        border-radius: 999px;
        font-size: .75rem;
        font-weight: 600;
        color: rgba(255, 255, 255, .95);
        backdrop-filter: blur(6px);
    }

    .guide-main-inner {
        max-width: 1200px;
        margin: 0 auto;
        padding: 0 5% 2rem;
    }

    /* ================= BUSCA ================= */
    .search-wrap {
        position: sticky;
        top: 0;
        z-index: 500;
        padding: 1.3rem 0 1rem;
        background: linear-gradient(var(--paper-alt) 78%, transparent);
    }

    .search-box {
        display: flex;
        align-items: center;
        gap: .6rem;
        background: rgba(255, 255, 255, .92);
        backdrop-filter: blur(10px);
        border: 1.5px solid var(--line);
        border-radius: 999px;
        padding: .75rem 1.3rem;
        box-shadow: var(--shadow-sm);
        max-width: 640px;
        margin: 0 auto;
        transition: box-shadow .2s ease, border-color .2s ease;
    }

    .search-box:focus-within {
        border-color: var(--ouro);
        box-shadow: 0 0 0 4px rgba(191, 38, 38, .16), var(--shadow-sm);
    }

    .search-box input {
        border: none;
        outline: none;
        flex: 1;
        font-size: .98rem;
        background: transparent;
        font-family: inherit;
        color: var(--ink);
    }

    .search-box input::placeholder {
        color: #9a9a9a;
    }

    .search-icon {
        color: var(--ouro-deep);
        font-size: 1rem;
    }

    .clear-btn {
        background: none;
        border: none;
        color: var(--ink-soft);
        cursor: pointer;
        font-size: 1.15rem;
        display: none;
        line-height: 1;
        padding: .1rem .3rem;
        border-radius: 50%;
    }

    .clear-btn:hover {
        background: var(--line);
    }

    .search-count {
        text-align: center;
        font-size: .8rem;
        color: var(--ink-soft);
        margin-top: .6rem;
        letter-spacing: .1px;
    }

    mark {
        background: #F1BBBB;
        color: inherit;
        padding: .05rem .15rem;
        border-radius: 3px;
    }

    .badge-found {
        display: inline-flex;
        align-items: center;
        gap: .3rem;
        margin-top: .6rem;
        padding: .25rem .55rem;
        font-size: .66rem;
        font-weight: 700;
        border-radius: 999px;
        background: #F8DDDD;
        color: #911D1D;
        text-transform: uppercase;
        letter-spacing: .3px;
    }

    .badge-found::before {
        content: '🔎';
        font-size: .7rem;
    }

    /* ================= PORTAIS (carrossel no rodapé) ================= */
    .portals-footer {
        padding: 3rem 5% 2.5rem;
    }

    .portals-footer-inner {
        max-width: 1200px;
        margin: 0 auto;
    }

    .portals-footer h2 {
        text-transform: uppercase;
        letter-spacing: 1.2px;
        font-size: 1rem;
        font-weight: 800;
        color: var(--dtel-vermelho-deep);
        text-align: center;
        margin-bottom: 1.8rem;
    }

    .portals-carousel {
        position: relative;
        display: flex;
        align-items: center;
        gap: .8rem;
        max-width: 940px;
        margin: 0 auto;
    }

    .carousel-track-wrap {
        position: relative;
        flex: 1;
        height: 350px;
        overflow: visible;
    }

    .carousel-track {
        position: relative;
        width: 100%;
        height: 100%;
    }

    .dock-loading {
        position: absolute;
        left: 50%;
        top: 50%;
        transform: translate(-50%, -50%);
        color: #999;
        font-size: .9rem;
        white-space: nowrap;
    }

    .portal-slide {
        position: absolute;
        left: 50%;
        top: 50%;
        width: 260px;
        transition: transform 2s cubic-bezier(.4, 0, .2, 1), opacity 2s ease;
        will-change: transform, opacity;
    }

    .portal-card {
        position: relative;
        display: block;
        text-decoration: none;
        color: var(--ink);
        background: var(--paper);
        border: 1px solid var(--line);
        border-radius: var(--radius);
        padding: 1.5rem 1.6rem;
        box-shadow: var(--shadow-md);
    }

    .portal-slide.is-center .portal-card {
        box-shadow: var(--shadow-lg);
        border-color: var(--ouro-line);
    }

    .portal-icon {
        display: flex;
        align-items: center;
        justify-content: center;
        width: 2.6rem;
        height: 2.6rem;
        border-radius: 10px;
        background: var(--paper);
        border: 1px solid var(--line);
        color: var(--ouro-deep);
        margin-bottom: .9rem;
        overflow: hidden;
        padding: .3rem;
        box-sizing: border-box;
    }

    .portal-icon svg {
        width: 1.4rem;
        height: 1.4rem;
    }

    .portal-icon img {
        width: 100%;
        height: 100%;
        object-fit: contain;
        border-radius: 3px;
    }

    .portal-card h3 {
        font-size: 1.02rem;
        font-weight: 700;
        color: var(--ink);
        margin-bottom: .4rem;
    }

    .portal-card p {
        font-size: .85rem;
        color: var(--ink-soft);
        margin-bottom: .9rem;
    }

    .portal-cta {
        font-size: .79rem;
        font-weight: 700;
        color: var(--dtel-vermelho);
        letter-spacing: .2px;
    }

    .portal-extra {
        display: inline-block;
        margin-top: .7rem;
        padding-top: .7rem;
        width: 100%;
        border-top: 1px dashed var(--line);
        font-size: .77rem;
        font-weight: 600;
        color: var(--dtel-vermelho);
        cursor: pointer;
    }

    .portal-extra:hover {
        text-decoration: underline;
    }

    .carousel-btn {
        flex: 0 0 auto;
        width: 2.4rem;
        height: 2.4rem;
        border-radius: 50%;
        background: var(--paper);
        border: 1px solid var(--line);
        color: var(--dtel-vermelho);
        font-size: 1.2rem;
        cursor: pointer;
        display: flex;
        align-items: center;
        justify-content: center;
        transition: background .15s ease, color .15s ease;
        position: relative;
        z-index: 5;
    }

    .carousel-btn:hover {
        background: var(--dtel-vermelho);
        color: var(--paper);
    }

    .carousel-dots {
        display: flex;
        justify-content: center;
        gap: .5rem;
        margin: 1.4rem 0 .3rem;
    }

    .carousel-dot {
        width: .5rem;
        height: .5rem;
        border-radius: 50%;
        background: var(--line);
        border: none;
        cursor: pointer;
        padding: 0;
        transition: background .15s ease, transform .15s ease;
    }

    .carousel-dot.active {
        background: var(--ouro-line);
        transform: scale(1.3);
    }

    @media (max-width:760px) {
        .portal-slide.is-side {
            display: none;
        }

        .carousel-track-wrap {
            height: 260px;
        }

        .portal-slide {
            width: 220px;
        }
    }

    /* ================= CARDS DE INTRODUÇÃO ================= */
    .intro-grid {
        display: grid;
        grid-template-columns: 1fr 1fr;
        gap: 1.1rem;
        margin-bottom: 2.6rem;
    }

    .intro-card {
        position: relative;
        background: var(--paper);
        border: 1px solid var(--line);
        border-radius: var(--radius);
        padding: 1.5rem 1.6rem 1.5rem 1.7rem;
        box-shadow: var(--shadow-sm);
        cursor: pointer;
        transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
    }

    .intro-card::before {
        content: '';
        position: absolute;
        left: 0;
        top: 14px;
        bottom: 14px;
        width: 5px;
        border-radius: 4px;
        background: var(--dtel-vermelho);
        transition: background .18s ease;
    }

    .intro-card:hover {
        transform: translateY(-2px);
        box-shadow: 0 6px 14px rgba(0, 0, 0, .1);
    }

    .intro-card:hover::before {
        background: var(--ouro);
    }

    .intro-card h2 {
        color: var(--dtel-vermelho-deep);
        font-size: .98rem;
        font-weight: 700;
        margin-bottom: .7rem;
        text-transform: uppercase;
        letter-spacing: .4px;
        display: flex;
        align-items: center;
        gap: .55rem;
    }

    .intro-card .ic-icon {
        font-size: 1.15rem;
    }

    .intro-card p {
        color: var(--ink-soft);
        font-size: .92rem;
        text-align: justify;
        margin-bottom: .55rem;
    }

    .intro-card p:last-child {
        margin-bottom: 0;
    }

    .intro-card ul {
        padding-left: 1.2rem;
        color: var(--ink-soft);
        font-size: .92rem;
    }

    .intro-card li {
        margin-bottom: .35rem;
    }

    .intro-card.hidden-by-search {
        display: none;
    }

    .intro-hint {
        text-align: center;
        font-size: .78rem;
        color: #9a9a9a;
        margin: -1.6rem 0 1.8rem;
        letter-spacing: .2px;
    }

    /* Limita a altura dos cards de introdução e adiciona um fade para indicar mais conteúdo */
    .intro-card-body {
        max-height: 160px;
        /* Altura máxima do conteúdo visível no card */
        overflow: hidden;
        position: relative;
    }

    .intro-card-body::after {
        content: '';
        display: block;
        position: absolute;
        bottom: 0;
        left: 0;
        right: 0;
        height: 50px;
        /* Altura do gradiente de fade */
        background: linear-gradient(to top, var(--paper) 30%, transparent);
        pointer-events: none;
    }

    .intro-card:hover .intro-card-body::after {
        background: linear-gradient(to top, var(--paper) 40%, transparent);
    }

    .intro-card::after {
        content: 'Ver completo';
        position: absolute;
        bottom: 1rem;
        right: 1.6rem;
        font-size: .78rem;
        font-weight: 600;
        color: var(--dtel-vermelho);
        opacity: 0.8;
    }

    @media (max-width:800px) {
        .intro-grid {
            grid-template-columns: 1fr;
        }
    }

    /* ================= ZOOM ================= */
    .zoom-overlay {
        position: fixed;
        inset: 0;
        background: rgba(20, 15, 10, .55);
        backdrop-filter: blur(3px);
        z-index: 1100;
        display: none;
    }

    .zoom-overlay.active {
        display: block;
    }

    .zoom-card {
        position: fixed;
        top: 50%;
        left: 50%;
        transform: translate(-50%, -50%) scale(.94);
        width: min(92%, 720px);
        max-height: 82vh;
        overflow-y: auto;
        background: var(--paper);
        border-radius: 18px;
        padding: 2.2rem 2.4rem;
        z-index: 1101;
        box-shadow: var(--shadow-lg);
        opacity: 0;
        pointer-events: none;
        transition: opacity .22s ease, transform .22s ease;
    }

    .zoom-card::before {
        content: '';
        position: absolute;
        left: 0;
        right: 0;
        top: 0;
        height: 6px;
        border-radius: 18px 18px 0 0;
        background: var(--accent);
    }

    .zoom-card.active {
        opacity: 1;
        transform: translate(-50%, -50%) scale(1);
        pointer-events: all;
    }

    .zoom-card h2 {
        color: var(--dtel-vermelho-deep);
        font-size: 1.35rem;
        margin-bottom: 1.1rem;
        text-transform: uppercase;
        letter-spacing: .3px;
        display: flex;
        align-items: center;
        gap: .6rem;
    }

    .zoom-card p {
        color: var(--ink);
        font-size: 1.02rem;
        text-align: justify;
        margin-bottom: .8rem;
    }

    .zoom-card ul {
        padding-left: 1.3rem;
    }

    .zoom-card li {
        margin-bottom: .45rem;
    }

    .zoom-close {
        position: absolute;
        top: 1.2rem;
        right: 1.3rem;
        width: 2.1rem;
        height: 2.1rem;
        border-radius: 50%;
        background: var(--paper-alt);
        border: 1px solid var(--line);
        font-size: 1.3rem;
        color: var(--ink-soft);
        cursor: pointer;
        line-height: 1;
        display: flex;
        align-items: center;
        justify-content: center;
        transition: background .15s ease, color .15s ease;
    }

    .zoom-close:hover {
        background: var(--dtel-vermelho);
        color: white;
    }

    /* ================= CATÁLOGO ================= */
    .catalog-heading {
        text-align: center;
        margin: 2.4rem 0 .4rem;
    }

    .catalog-title {
        color: var(--dtel-vermelho-deep);
        text-transform: uppercase;
        letter-spacing: 1.2px;
        font-size: 1.35rem;
        font-weight: 800;
    }

    .catalog-sub {
        text-align: center;
        color: var(--ink-soft);
        margin-bottom: 2.2rem;
        font-size: .92rem;
    }

    .category-container {
        margin-bottom: 2.4rem;
    }

    .category-container.hidden-by-search {
        display: none;
    }

    .category-name {
        display: inline-flex;
        align-items: center;
        gap: .5rem;
        background: var(--ink);
        color: white;
        padding: .55rem 1.15rem;
        font-size: .85rem;
        font-weight: 700;
        border-radius: 4px 4px 0 0;
        text-transform: uppercase;
        letter-spacing: .6px;
    }

    .services-grid {
        display: grid;
        grid-template-columns: repeat(auto-fill, minmax(250px, 1fr));
        gap: 1rem;
        background: var(--paper);
        padding: 1.4rem;
        border: 1px solid var(--line);
        border-radius: 0;
        box-shadow: var(--shadow-sm);
    }

    .service-card {
        position: relative;
        background: var(--paper-alt);
        border: 1px solid var(--line);
        border-radius: 10px;
        padding: 1.1rem 1.1rem 1rem;
        cursor: pointer;
        transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
        display: flex;
        flex-direction: column;
        justify-content: space-between;
    }

    .service-card:hover {
        transform: translateY(-3px);
        border-color: var(--dtel-vermelho);
        box-shadow: 0 4px 8px rgba(217, 64, 64, 0.15);
        background: var(--paper);
    }

    .service-card.hidden-by-search {
        display: none;
    }

    .card-num {
        position: absolute;
        top: .65rem;
        right: .65rem;
        font-size: .65rem;
        font-weight: 700;
        color: var(--ouro-deep);
        background: var(--ouro-soft);
        padding: .1rem .4rem;
        border-radius: 999px;
    }

    .service-card h3 {
        font-size: .97rem;
        font-weight: 700;
        color: var(--ink);
        margin: .1rem 2.4rem .6rem 0;
    }

    .service-link {
        color: var(--dtel-vermelho);
        font-size: .78rem;
        font-weight: 700;
        text-transform: uppercase;
        margin-top: .8rem;
        letter-spacing: .2px;
    }

    .badge-canal {
        display: inline-flex;
        align-items: center;
        gap: .3rem;
        padding: .22rem .55rem;
        font-size: .68rem;
        font-weight: 700;
        border-radius: 999px;
        text-transform: uppercase;
        width: fit-content;
        letter-spacing: .2px;
    }

    .canal-helpdesk {
        background: #e3f2fd;
        color: #0d47a1;
    }

    .canal-tars {
        background: #fff3e0;
        color: #e65100;
    }

    .canal-externo {
        background: #f1eee8;
        color: #5c4a2a;
    }

    /* ================= DRAWER LATERAL ================= */
    .modal-overlay {
        position: fixed;
        inset: 0;
        background: rgba(0, 0, 0, .42);
        backdrop-filter: blur(2px);
        z-index: 999;
        display: none;
    }

    .modal-overlay.active {
        display: block;
    }

    .modal {
        position: fixed;
        top: 0;
        right: -100%;
        width: 100%;
        max-width: 620px;
        height: 100%;
        background: var(--paper);
        box-shadow: -10px 0 40px rgba(0, 0, 0, .22);
        transition: right .38s cubic-bezier(.16, 1, .3, 1);
        z-index: 1000;
        display: flex;
        flex-direction: column;
    }

    .modal.active {
        right: 0;
    }

    .modal-header {
        background: linear-gradient(120deg, var(--ink) 0%, #3a3a3a 100%);
        color: white;
        padding: 1.5rem 1.7rem;
        position: relative;
    }

    .modal-header::after {
        content: '';
        position: absolute;
        left: 0;
        right: 0;
        bottom: 0;
        height: 4px;
        background: var(--accent);
    }

    .modal-header h2 {
        font-size: 1.05rem;
        font-weight: 700;
        text-transform: uppercase;
        padding-right: 1rem;
        letter-spacing: .2px;
    }

    .close-btn {
        position: absolute;
        top: 1.2rem;
        right: 1.3rem;
        width: 2rem;
        height: 2rem;
        border-radius: 50%;
        background: rgba(255, 255, 255, .14);
        border: none;
        color: white;
        font-size: 1.3rem;
        cursor: pointer;
        line-height: 1;
        display: flex;
        align-items: center;
        justify-content: center;
        transition: background .15s ease;
    }

    .close-btn:hover {
        background: rgba(255, 255, 255, .3);
    }

    .modal-canal {
        display: inline-block;
        margin: 1rem 1.7rem 0;
        font-size: .74rem;
        font-weight: 700;
        color: var(--ouro-deep);
        text-transform: uppercase;
        letter-spacing: .4px;
    }

    .modal-body {
        padding: 1.1rem 1.7rem 2.2rem;
        overflow-y: auto;
        flex: 1;
    }

    .modal-section {
        margin-bottom: 1.5rem;
    }

    .modal-section h4 {
        color: var(--dtel-vermelho-deep);
        font-size: .82rem;
        font-weight: 700;
        text-transform: uppercase;
        letter-spacing: .5px;
        padding-bottom: .4rem;
        margin-bottom: .7rem;
        border-bottom: 2px solid var(--line);
        display: flex;
        align-items: center;
        gap: .4rem;
    }

    .modal-section p,
    .modal-section li {
        font-size: .93rem;
        color: var(--ink);
        text-align: justify;
    }

    .modal-section ul {
        padding-left: 1.2rem;
    }

    .modal-section li {
        margin-bottom: .45rem;
    }

    .pop-section {
        background: var(--ouro-soft);
        border: 1px solid var(--ouro-line);
        border-radius: 12px;
        padding: 1.1rem 1.2rem;
    }

    .pop-section h4 {
        color: var(--ouro-deep);
    }

    .pop-block {
        margin-bottom: 1rem;
    }

    .pop-block:last-child {
        margin-bottom: 0;
    }

    .pop-block h5 {
        font-size: .83rem;
        color: var(--dtel-vermelho-deep);
        margin-bottom: .4rem;
        font-family: 'Sora', sans-serif;
        font-weight: 700;
    }

    .pop-block p {
        margin-bottom: .45rem;
        font-size: .93rem;
    }

    .pop-block p:last-child {
        margin-bottom: 0;
    }

    .pop-block a {
        color: var(--dtel-vermelho);
        word-break: break-all;
    }

    #modalAccessSection.hidden {
        display: none;
    }

    @media (prefers-reduced-motion: reduce) {

        *,
        *::before,
        *::after {
            transition: none !important;
            scroll-behavior: auto !important;
        }
    }

    @media (max-width:768px) {
        .modal {
            max-width: 100%;
        }
    }